[jack'smyboy]

Marcia, when is the next meeting? Have you got one tomorrow, or is CT giving it time for some of the changes/tweaks to be made and observations fed back?

Youngest will be on 'Operation Sausage Roll' tomorrow!

[valemadness]

jack, on 06 September 2013 - 10:15 AM, said:

Marcia, when is the next meeting? Have you got one tomorrow, or is CT giving it time for some of the changes/tweaks to be made and observations fed back?

Youngest will be on 'Operation Sausage Roll' tomorrow!

lol next meeting is 19th October so plenty of time to see if changes have happened etc.

[dim view]

valemadness, on 06 September 2013 - 11:14 AM, said:

lol next meeting is 19th October so plenty of time to see if changes have happened etc.

Could you please ask CT to go and see for himself the atrocious conditions that us men have to put up with when we want a half time pee. I think the bogs in all the stands are of a similar design and the architects got it wrong. I'm willing to accompany him if he doesn't know where they are.

[valemadness]

dim view, on 06 September 2013 - 04:34 PM, said:

Could you please ask CT to go and see for himself the atrocious conditions that us men have to put up with when we want a half time pee. I think the bogs in all the stands are of a similar design and the architects got it wrong. I'm willing to accompany him if he doesn't know where they are.

ok, what stand are you in?

[dim view]

valemadness, on 06 September 2013 - 04:36 PM, said:

ok, what stand are you in?

west - I was joking about him not knowing where they are.

[valemadness]

dim view, on 06 September 2013 - 05:35 PM, said:

west - I was joking about him not knowing where they are.

just in case it's a stand specific problem

[BodieUK]

Official confirmation from Paul Watts that BROWN SAUCE HAS RETURNED

[jack'smyboy]

Still yet to be ripped off for a sausage roll!

[Paul Fisher]

With the club actively not entering a reserve side this season in league format, has it considered entering an U21/development side into any sort of league?

[jack'smyboy]

Still not managed to get a sausage roll!

He asked if we could leave our seats early...I've had words!

[Bankrobber]

I think perhaps some of the Customer Service issues raised in the 'Mansfield - General Sale' thread need bringing forward, Marcia.

Thanks

[valemadness]

Updated email contact list for all involved with the supporters forum


Marcia Bigg - HTM Products West Stand/family - [email protected]
Andy Boden - Spencers Solicitors Community East Stand/young fans - [email protected]
Gary Bown - Leengate Legends Lounge/Vice Presidents - [email protected]
Darryl Carpenter - Spencers Solicitors East Stand - [email protected]
Roy Frisby - Spencers Solicitors Community East Stand/family - [email protected]
Nigel Goodlad - Spencers Solicitors Community East Stand/away travel - [email protected]
Jon Morris - Leengate Legends Lounge/Vice Presidents - [email protected]
Maurice Whyman - Karen Child South Stand - [email protected]
Tom Mitchell - Spencers Solicitors Community East Stand - [email protected]


Next meeting is Saturday 19th October, if anyone has any thoughts/ideas/issues they want raising, please feel free to either email one of us or post on here

[DMU Blue]

What's wrong with the bogs?

I've not seen any problems worse than any other event venue. I didn't have a problem at the Mansfield game at HT and it was a sell out :-\

Better than Saltergate / Pompey away

[valemadness]

A bit short notice but any questions on by 9am tomorrow will be asked,
Our ticket office manager Karen Wood will be at the meeting tomorrow so if you have any questions regarding any ticketing issues including online ticketing, membership cards, e cash, customer service or anything else relating to ticketing she will be able to answer.

[S40-fan]

You can ask him why there is a £1 per ticket booking fee per ticket for online customers. Booking online makes things easier for the club and should reduce their overall staff costs. I can understand a charge for credit card transactions but debit card payments are usually free.

[valemadness]

S40-fan, on 18 October 2013 - 06:00 PM, said:

You can ask him why there is a £1 per ticket booking fee per ticket for online customers. Booking online makes things easier for the club and should reduce their overall staff costs. I can understand a charge for credit card transactions but debit card payments are usually free.

yup will do also going to ask why it's per ticket if you're buying 2 or more

[Andy Spireite]

Can you ask when we're going to allow the front row of the north and south stand to be sold again.

[valemadness]

Andy Spireite, on 18 October 2013 - 09:14 PM, said:

Can you ask when we're going to allow the front row of the north and south stand to be sold again.

Yup no problem

[valemadness]

DT - will not be banning any reporter from the ground, case of poor reporting but technically factual as the police class any arrest made within a certain distance of a football ground until 9pm at night, football related...... (won't ban because we're not like Ken Bates)

Car Park - announcements over tannoy before the match, notice on cars, notice in program, notice on website. Chris Turner is more concerned with the dangerous drivers that try and overtake everyone to get to the front of the queue, however if there are reported persistent offenders, they can and will have their car parking permits withdrawn.

Decorating concourses - waiting for company to get back to us to say if they can get funding for it, if not may put out request to fans

Booking fee - this is being looked at, but will not be removed totally, it is a lot less than other places

Ticket information - if anyone has a complaint about the ticket office, please don't just post on social media or messageboard, email the club and let them know, they cannot do anything about problems unless they are made aware of them

Concerts - we are just waiting for the management from the 3 artists, expect announcements soon

Season tickets incl. Half yr ones - season tickets are continually available. If you want to purchase one for the half year, phone or go to the ticket office and they will do it for you, they can start from any date including this Tuesday

Player/you tube - we have a youtube channel as a football league requirement, the idea is that anyone without player gets a small taster of what is to offer on player. There are going to be more special features on player to make it more cost effective

Away ticket sales - these can now be bought online, the club receives 5% of away ticket sales. FYI every club has to request how they are sold

Legends lounge - members are not allowed to just invite their mate in for a drink, unless they have paid for a day pass. dress code to be looked at as previous chairman wanted shirt and tie and the current chairman thinks you go to football to relax and enjoy yourself, not be done up like a penguin

sausage rolls - another message will be passed to Paul Watts, if there is still a problem, it may be better to contact him direct

There is probably something I have forgotten, so anyone else that was there please add it on
Next meeting is before the Bury game on 11th January

[BodieUK]

valemadness, on 20 October 2013 - 01:35 PM, said:

DT - will not be banning any reporter from the ground, case of poor reporting but technically factual as the police class any arrest made within a certain distance of a football ground until 9pm at night, football related...... (won't ban because we're not like Ken Bates)

Car Park - announcements over tannoy before the match, notice on cars, notice in program, notice on website. Chris Turner is more concerned with the dangerous drivers that try and overtake everyone to get to the front of the queue, however if there are reported persistent offenders, they can and will have their car parking permits withdrawn.

Decorating concourses - waiting for company to get back to us to say if they can get funding for it, if not may put out request to fans

Booking fee - this is being looked at, but will not be removed totally, it is a lot less than other places

Ticket information - if anyone has a complaint about the ticket office, please don't just post on social media or messageboard, email the club and let them know, they cannot do anything about problems unless they are made aware of them

Concerts - we are just waiting for the management from the 3 artists, expect announcements soon

Season tickets incl. Half yr ones - season tickets are continually available. If you want to purchase one for the half year, phone or go to the ticket office and they will do it for you, they can start from any date including this Tuesday

Player/you tube - we have a youtube channel as a football league requirement, the idea is that anyone without player gets a small taster of what is to offer on player. There are going to be more special features on player to make it more cost effective

Away ticket sales - these can now be bought online, the club receives 5% of away ticket sales. FYI every club has to request how they are sold

Legends lounge - members are not allowed to just invite their mate in for a drink, unless they have paid for a day pass. dress code to be looked at as previous chairman wanted shirt and tie and the current chairman thinks you go to football to relax and enjoy yourself, not be done up like a penguin

sausage rolls - another message will be passed to Paul Watts, if there is still a problem, it may be better to contact him direct

There is probably something I have forgotten, so anyone else that was there please add it on
Next meeting is before the Bury game on 11th January

Looks like you've covered all the essentials there Marcia - great stuff as usual

John Croot also did a great tour of the new facilities in the East Stand. His passion for the whole project was clear to see from start to finish and he seems to be very proud of it all - and so he should be.