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Swapping Ticket Putting my mind at rest

#1 User is offline   bluebottle 

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Posted 27 October 2014 - 06:27 PM

I'm a season ticket holder and so it's only usually cup games I need to use the ticket office for. I've been to the ticket office today for three tickets for Saturday. I did stress it was saturday as we have friends coming over from Belgium who want to see the game, but was given Swindon tickets. On the reverse it says 'Only be refunded 48 hours prior to appropriate fixture'. However, as I said earlier I DID stress Saturday. Do you think they'll swap?

Cheers

By the way, it was the end of the day when I purchased them and when I rang was put through to answer phone
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#2 User is offline   martatcross 

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Posted 27 October 2014 - 06:28 PM

Have a word with ticket office manager she is very approachable sadly that doesn't apply to all the staff
Can't salute yer can't find a flag if that don't suit yer that's a drag
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#3 User is offline   Ernie Ernie Ernie 

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Posted 27 October 2014 - 06:29 PM

View Postbluebottle, on 27 October 2014 - 06:27 PM, said:

I'm a season ticket holder and so it's only usually cup games I need to use the ticket office for. I've been to the ticket office today for three tickets for Saturday. I did stress it was saturday as we have friends coming over from Belgium who want to see the game, but was given Swindon tickets. On the reverse it says 'Only be refunded 48 hours prior to appropriate fixture'. However, as I said earlier I DID stress Saturday. Do you think they'll swap?

Cheers

By the way, it was the end of the day when I purchased them and when I rang was put through to answer phone



Yes
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#4 User is offline   bluebottle 

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Posted 27 October 2014 - 06:33 PM

Thanks. I have to say the lady serving was helpful and accept its a simple mistake. I origanally wanted to swap mine and my daughters season ticket to be say but couldn't do that so she looked how close she could seat them to us. However, I didn't realise she was looking at the Swindon game. They could argue I should've checked. I'm just worried I'm going to lose my money.

This post has been edited by bluebottle: 27 October 2014 - 06:33 PM

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#5 User is offline   philtooleycfss 

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Posted 27 October 2014 - 06:35 PM

View Postbluebottle, on 27 October 2014 - 06:27 PM, said:

I'm a season ticket holder and so it's only usually cup games I need to use the ticket office for. I've been to the ticket office today for three tickets for Saturday. I did stress it was saturday as we have friends coming over from Belgium who want to see the game, but was given Swindon tickets. On the reverse it says 'Only be refunded 48 hours prior to appropriate fixture'. However, as I said earlier I DID stress Saturday. Do you think they'll swap?

Cheers

By the way, it was the end of the day when I purchased them and when I rang was put through to answer phone


Where abouts in Belgium? Are they Belgians or ex-pats? Possibly more Belgian Spireites members!!!

Phil
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#6 User is offline   bluebottle 

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Posted 27 October 2014 - 06:40 PM

Lede?

That's what it says on his Facebook page, anyhow. He's actually a friend of my wife's dad. They met him when they went to watch England somewhere. Often seen waving his Town scarf in different countries, now.

Lede?

That's what it says on his Facebook page, anyhow. He's actually a friend of my wife's dad. They met him when they went to watch England somewhere. Often seen waving his Town scarf in different countries, now.
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#7 User is offline   philtooleycfss 

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Posted 27 October 2014 - 07:48 PM

View Postbluebottle, on 27 October 2014 - 06:40 PM, said:

Lede?

That's what it says on his Facebook page, anyhow. He's actually a friend of my wife's dad. They met him when they went to watch England somewhere. Often seen waving his Town scarf in different countries, now.



Area near Gent in East Flanders. Message me with his name and I'll let him know about the Belgian Spireites organisation and people.

Phil
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#8 User is offline   Westbars Spireite 

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Posted 27 October 2014 - 08:10 PM

View Postphiltooleycfss, on 27 October 2014 - 07:48 PM, said:

Area near Gent in East Flanders. Message me with his name and I'll let him know about the Belgian Spireites organisation and people.

Phil


And see if he's got room to bring some beers back with him ;)
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#9 User is offline   Ernie Ernie Ernie 

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Posted 27 October 2014 - 08:10 PM

View Postphiltooleycfss, on 27 October 2014 - 07:48 PM, said:

Area near Gent in East Flanders. Message me with his name and I'll let him know about the Belgian Spireites organisation and people.

Phil



TBH I think he'd rather have some help getting his tickets swapped
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#10 User is online   Trigger 

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Posted 28 October 2014 - 09:39 AM

They should do it. Ring them prior to going down though and explain the situation. I swapped 2 Exeter tickets for 2 fleetwood tickets on the day of the Exeter game (2 hours prior to kickoff) as my kid was ill and neither of us could make it.

They are very understanding.
Here we go again!
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#11 User is offline   Jbspire 

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Posted 28 October 2014 - 12:13 PM

View Postphiltooleycfss, on 27 October 2014 - 07:48 PM, said:

Area near Gent in East Flanders. Message me with his name and I'll let him know about the Belgian Spireites organisation and people.

Phil


I'm in Belgium right now, sunparks at Kempense Meren, come every year at October half term, we are always the only English here!
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#12 User is offline   plannerj 

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Posted 28 October 2014 - 01:36 PM

From what I've read on here, the only person likely to be seen waiving a Spireites scarf in different countries is Warfey!
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